April 14, 2004

comcast sucks::[Misc]

Out of luck again.

Since last friday, my home internet was turned off without notification. I made dozens of calls and finally got some one take care of it after my internet was down for 70 hours.

"......"
"......"

Me: "Don't tell me to unplug my cabelmodem again, I have been told to do so far more than hundred times."

Comcast:"Do you wait for more than 30 seconds when you reconnect it?"

Me:"Do you think I am idiot? I show respect to your service unless you take serious and know what happened to my internet connection, not just telling me turn off cabel modem for certain seconds and then power on it."

Comcast:"there is an outrage in your area, so, this may cause your internet problem"

Me:"How far do you think I am living from my neighbor? we are living in city, not in ranch, not miles away! I just checked my email using their wireless"

Comcast:"Ok, .... well, we do cut down your cabel TV service, since you don't have this service..."

Me:"Please!!!! I don't have any cabel TV service!!! we are talking about my HIGH SPEED INTERNET."

Comcast:"Ok, let me check, I will put you on the service list.... bla bla"

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